Keystones Care provides a recovery model mental health service combining care and support for adults in the Bristol area. A major aspect of our service is the provision of supported accommodation for adults with mental health needs. Our staff are experienced and highly qualified to deal with the particular mental needs of each individual.
At Keystones, our principle objectives are to maximise independence and promote social inclusion by working within the recovery model, which places emphasis on progress and individual achievement. Where appropriate we assist with successful move-ons, aiming to reduce dependence on residential care.
Fundamental to our care process is involvement, participation and motivation. We aim to include service users in all facets of our mental health services, in order to focus on the recognition and development of their skills and objectives.
Our committed and experienced support staff offer knowledge and skills from a variety of backgrounds relevant to mental health care, including psychology, counseling, community mental health, occupational therapy and teaching.
Our services are primarily focused on regular support and care, both on a one-to-one and as part of a small group. This is achieved through a structured approach which establishes a care plan, and maps out specific individual needs on a weekly and monthly basis along with ongoing internal reviews between staff and service users. Our ultimate goal for all service users is successful move-on, which Keystones' can assist further with by offering move on flats to those eligible.
Support staff hours are 10am-6pm, Monday – Friday, and 3-4 hours on weekends/bank holidays. In addition staff carry out nightly security visits to each supported accommodation. We also provide a 24 hour emergency care call-out service.
As part of our recovery model mental health provision, Keystones offers a far-reaching variety of activities, groups and other services as part of the placement at our supported accommodation.
Our mental health support services include:
All service users are allocated a key worker who will offer regular sessions throughout each week.
Staff can offer assistance or service users, for a range of requirements, from identifying suitable courses and training, and support in finding and applying for suitable voluntary or paid work, all encouraged as part of our recovery model service provision, to developing cooking skills or monitoring housing benefit, DLA, income support forms etc. Support is also offered for medication and in the monitoring of mental health, under our early intervention and prevention approach.
An Internet Library located in one of our houses, available for use during the day with or without the attendance of staff as appropriate.
Service users are encouraged to be fully involved in the service we offer, as such we welcome views, opinions and ideas, often aired in house meetings. There is at least one service user representative in each house.
This system varies depending on individual needs. Daily support is available for those who require close monitoring of their medication.
A staff-supported Gym Group, available throughout the week.
Gardening/Allotment for service users to grow and maintain plants with staff support.
Provision of a fully equipped Art room, as well as a workshop staffed by experienced and qualified teachers, offering woodwork and photography.
A range of weekly staff-support groups for Swimming , Badminton, Cinema, and Pool.
A Walking Group which offer therapeutic walks in and around the Bristol area.
New placements for our supported accommodation and mental health care services are typically made through Social Workers, CPNs, health workers and sometimes through other agencies or services. All new placements must be approved and funded by Social Services, making it essential for a Social Worker, Care Coordinator or Health Representative to be involved in the referral stage. For further details on the referral process, or to download a referral pack please visit our referrals page, or contact us.
If you want to find out more about life in Keystones Care supported accommodation, or see more of our activities or trips, there are pictures available of accommodation, activities, trips, and even art made by service users.
We are pleased that many of the people who come to us for support and mental health care find Keystones to be a supportive and helpful environment, committed to making people with mental health illnesses to become independent through our recovery model care.
If you require any more information, or would like to make an enquiry about our referrals process, or the accommodation and activities we offer, please contact us:
Keystones Care is conveniently located in the Horfield area of Bristol, close to busy Gloucester Road (A38), which runs from the centre of the city out towards the M5.
Our postal address is:
Keystones Mental Health Support Services Ltd
29 Filton Avenue
You can contact us by telephone or fax on the following numbers:
Tel: 0117 9525117
Fax: 0117 9511286
Alternatively you can contact us via email: firstname.lastname@example.org
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