Keystones Mental Health Support Services

Keystones Mental Health Support Services Logo

Staff Profiles

Staff offer regular support and care both one-to-one and as part of a small group.

We only employ the most skilled, qualified and experienced support staff, from a broad spectrum of competent backgrounds, particularly in psychology and psychotherapy.  Our popular resource room, private therapy room and art studio are utilised fully for therapy groups and one to one sessions, including art therapy, psychotherapy, photo therapy, music therapy and drama therapy.

Hover over images for Staff Information.

Michelle Healy Neil Mansfield Naomi Stickney
Hannah Chris Hannah R
Dave Carlie Stanka
Kelly Jo Paul
Kerrigan Bath Angeliki
Martin Stephen Anna
Cassie James Kelly
Tom Hannah Hannah
Jake Andrew

Naomi

Managing Director

Naomi has over 25 years experience within the care sector, working directly with service users as a support worker and as a manager within Keystones and other mental health schemes. She previously acquired the role of Service Development Officer within the mental health field, working vigorously to successfully raise service standards. She also has 10 years experience working directly as a support worker, with those experiencing a variety of mental health conditions, drug addictions, even through to youth work. Her experience covers a very broad spectrum of client groups.

Qualifications and training include:

PGC psychology, BSc Psychology (Hons), Advanced management, Care management, Benefit training, strategic planning, law in supported housing, recovery approach, cognitive behaviour therapy, personality disorder, Voices, visions and paranoia training, Maastricht interviewing, Drug awareness & harm reduction, Working with people in crisis, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Neil

Managing Director

Neil has worked in the care industry for 25 years, with individuals experiencing a variety of mental health conditions as well as those with learning difficulties. He has a long history of managing supported accommodation services and even though he is now retired, he works at Keystones on occasions and keeps up to date on all relevant service matters.

Qualifications and training include:

Neil’s been undertaking training for a number of years and has seen services change and develop in the Bristol area. This includes mental health training, care management, strategic planning, service user involvement, performance management and advanced assessment, support planning and cognitive behaviour therapy.

Michelle

Managing Director

Michelle has a background in Psychology and been working specifically in the mental health field for just over 14 years, primarily in management but also as a support worker. Previous roles working as service development officer involved implementing significant policy and procedure changes in many areas, such as support planning, assessment, equality, safeguarding and service user involvement, significantly raising Quality Assessment standards. She is keen on improving the service for the wellbeing of service users and staff and raising standards.

Qualifications and training include:

BSc Psychology (Hons), project management, advanced management, strategic planning, performance management, law in supported housing, advanced assessment and suppprt planning, managing change, recovery model of mental health, cognitive behaviour therapy, equality law, mental health & dual diagnosis, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Angeliki

Service Development Officer

Angeliki has taken on the role of Service Development Officer at Keystones.  She previously facilitated the Relaxation Group and Bookclub at Keystones and put her psychology skills into practice during groupwork and one to one sessions with service users. She is particularly interested in cognitive behaviour therapy. Her previous experience includes direct mental health work in private hospital settings as well as lecturing and teaching in psychological research methods.

Qualifications and training include:

PHD in psychology, MSc research methods in psychology, BSc Psychology and health science (Hons), certificate in counselling skills and cognitive behaviour therapy. Drug Awareness and Harm Reduction, Motivational Interviewing, Data Protection.

Beth

Drama Therapist 

Beth is a qualified drama therapist, who coordinates and runs the popular drama group and one-to-one drama therapy.  During one of her work days at Keystones she also keyworks service users as a mental health worker.  Beth organises regular productions and events at Keystones. She has over 11 years previous experience as a support worker, including direct mental health work in hospital settings.

Qualifications and training include:

MA Drama therapy, BA (Hons) Creative expression therapy, recovery approach training, cognitive behaviour therapy, Autistic Spectrum conditions, Voices, Visions and Paranoia training, Maastricht interviewing, Drug awareness & harm reduction, Working with people in crisis, Difficult and Aggressive Behaviour, Data Protection, Motivational Interviewing, Safeguarding.

Dave

Service Manager

Dave has taken on the role of Service Manager at Keystones, having been previously employed as a Mental Health Worker for a few years.  He has several years experience in the field of care, working as a healthcare assistant for 4 years and also a support worker in the community. Dave has specific knowledge working with individuals experiencing learning difficulties and aspergers.

Qualifications and training include:

BSc (Hons), bipolar disorder, hallucinations & delusions, drug training, recovery approach model, cognitive behaviour therapy, personaility disorder, effective communication, management training, drug awareness & harm reduction, supervision skills, working with people in crisis, Difficult and Aggressive Behaviour, Motivational Interviewing, Safeguarding, Data Protection, Managing Safely (Health and Safety), Naloxone training.

Jo

Mental Health Worker

Jo has over 17 years experience working within the mental health field, mainly as a support worker and is one of our longest standing members of staff. She effectively key-works a number of residents and is house rep for one of our supported houses. She also runs the weekly swimming group at Keystones.

Qualifications and training include:

Jo has been undertaking relevant training for the last 17 years, including a NVQ for promoting independence, person centred planning, equalities training, anxiety, drug training, recovery approach model, personality disorder, cognitive behaviour therapy training & working with people in crisis, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Kelly

Mental Health Worker

Kelly is one of our longest standing members of staff and plays the lead role in supporting residents who are struggling with their finances, by budget planning, problem solving and assisting them where required. She effectively key-works a number of residents, including those living in our move on flats, and is house rep for one of our supported houses. She has also regularly coordinated the popular resident holidays, both in the U.K and abroad.

Qualifications and training include:

Training and relevant courses include cognitive behaviour therapy, personality disorder, substance misuse, dual diagnosis, recovery approach model, schizophrenia, tourettes training, autism and aspergers training, working with people in crisis, drug awareness & harm reduction, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Paul

Housing and IT Officer

Paul has worked at Keystones for a few years, having previously worked as a Mental Health Recovery Worker and Therapist.  He facilitates the weekly Relaxation group and also provides one to one sessions.  Before moving into a more therapeutic role he worked within the I.T industry for a number of years.  

Qualifications and training include:

MA in Counselling Psychology, Transgender identities training, Trauma and the body, Working with sexual abuse survivors, Cross cultural therapy, Working with people in crisis, Drug awareness & harm reduction, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection, Working with people in Crisis.

Kerrigan

Art Therapist 

Kerrigan has extensive experience working within the mental health field as an Art Therapist, qualifying over 13 years ago, in 2003.  He previously trained as a designer and has also used photography in his work with clients.  At Keystones he works from his own art studio and photographic dark room, facilitating group and one to one therapy sessions in art, textiles and photography.

Qualifications and training include:

Postgraduate diploma in Art Psychotherapy,  BA (Hons) Textiles, General Art & Design Foundation course, Group Dynamics course, Working with people in crisis, Drug awareness & harm reduction, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Stanka

Psychotherapist 

We are delighted to have a qualified psychotherapist working with individual service users at Keystones. Stanka offers regular one to one psychotherapy sessions to all residents at her private therapy room in one of our supported houses. These sessions are very popular and have proven to be successful and much needed with our service users.

Stanka has experience working as a primary care trust counsellor as well as her own private practice.

Qualification and training include:

MA in Humanistic and integrative psychotherapy, recovery approach training, cognitive behaviour therapy, personality disorder and making sense of voices, visions and paranoia course, Maastricht interviewing, Advanced drug & alcohol training.

Hannah

Housing Support Manager

Hannah supports the directors in running the day-to-day practicalities of the service, organising the office and taking a lead role with finances and housing support. She also spends time directly with service users budget planning in the office. She has previously spent a number of years working at the Big Issue offices in Bath and Bristol.

Qualification and training include:

MSc Nutrition & Public Health (undertaking), BA (Hons), various mental health conditions training, advanced benefits, recovery approaches to mental health, cognitive behaviour therapy, managing volunteers, drug awareness & harm reduction, working with people in crisis, mental capacity act, Motivational Interviewing, Data Protection.

Chris

Security Support Worker

Chris has previously worked as a bank support worker at Keystones making him the ideal candidate for nightly security at Keystones. Chris undertakes all relevant training and offers one to one during the evenings when he checks the security of all our high support houses. Chris also manages our CCTV.

Qualification and training include:

Training at Keystones includes; drug awareness & harm reduction, working with people in crisis & de-escalation of violence, Difficult and Aggressive Behaviour, Motivational Interviewing, Safeguarding, Data Protection.

Hannah

Service Manager

Hannah has a background in Psychology, and previously worked for Keystones as a Support Worker. Hannah has been working in the mental health field for 10 years, in Early Intervention in Psychosis, LD and Child and Adolescent mental health teams. Hannah's range of experience with different service users has helped her develop a good understanding of the holistic approach each person needs, which she applies to developing our service and the care packages we provide.

Qualification and training include:

BSc (Hons) Psychology, Intermediate Certificate in Counselling Skills, Msc Module in Principles of CBT, DBT Skills, Family Work, Management Skills, IOSH Managing Safely, Maastricht Interviewing for voices, Drug awareness & harm reduction, Working with people in crisis, Management training, Difficult and Aggressive Behaviour, Data Protection, Motivational Interviewing, Naloxone training.

Martin

Mental Health Worker

Martin has over 17 years experience within health care, 8 of these years are specifically working within mental health supported housing in Bristol, facilitating move on and reviewing programs of support and relapse prevention.

Qualification and training include:

BA Communications Studies, Working with People in Crisis, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection.

Stephen

Mental Health Worker

Stephen has almost 25 years experience directly supporting service users with enduring mental health issues and housing needs. He has extensive experience key working individuals, working closely on the support plan, liasing with drug and alcohol agencies and promoting risk assessment and diversity best practice.

Qualification and training include:

NVQ level 3 – Promoting Independence, Working with People in Crisis, Motivational Interviewing, Data Protection, Naloxone training, Difficult and Aggressive Behaviour.

Anna

Mental Health Worker

Anna has worked for the Priory hospital for 5 years and in a hospital care setting with AWP for around 10 years. She has a depth of experience implementing programs of care, working in multi-disciplinary settings, with individuals experiencing complex and varied mental health needs.

Qualification and training include:

Training undertaken at Keystones; first aid, data protection, Difficult and Aggressive Behaviour,Data Protection, Motivational Interviewing, Difficult and Aggressive Behaviour.

Cassie

Mental Health Worker

Cassie has previous experience working for supported living schemes, providing direct support and keyworking to vulnerable adults with learning difficulties or mental health support needs.

Qualification and training include:

BSc Psychology, NVQ Level 3 Health & Social Care, Working with people in crisis, Person centred training, Mental health awareness, Mental capacity act, Supporting people with learning difficulties & Understanding autism, Difficult and Aggressive Behaviour, Motivational Interviewing, Safeguarding, Data Protection, Effective Communication.

James

Mental Health Worker

James has a wide range of experience in the care field, working in both community and inpatient settings. James is a qualified Occupational Therapist so has a different and valuable skillset to bring to our multidisciplinary team.

Qualification and training include:

BSc Occupational Therapy, Working with People in Crisis, Addiction, Drug awareness & harm reduction training, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection, Naloxone training, Working with people in Crisis.

Carlie

Office Administrator

Carlie previously worked for the Citizen Advice Bureaux for 6 years as a receptionist, sign posting clients with mental health needs to various services and agencies. During this role she also regularly assisted with benefits claims and home choice applications and utilises many of her skills at Keystones office where she assists our housing manager.

Qualification and training include:

Carlie has a BA Honours in Drawing and applied art. Diploma in Art and Design Crafts & Dual diagnosis, mental health and substance abuse training, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection, Safeguarding.

Kelly

Mental Health Worker

Kelly has 15 years previous experience working for AWP, 6 of these were in the role of Recovery Coordinator. She has in depth experience working intensively with individuals who may be in distress or crisis within their own home or community placements. Prior to this she worked as a Occupational Therapist Instructor within a rehab setting.

Qualification and training include:

GNVQ Health & Social Care. City of Guilds Cert in Community Mental Health, Working with people in crisis, Domestic violence and mental health, Difficult and Aggressive Behaviour, Motivational Interviewing, Data Protection, Naloxone training, Working with people in Crisis.

Hannah R

Mental Health Worker

Hannah has over two years experience working in emergency hostel accommodation in Bristol.  Her role there involved finding housing for service users, benefits support, mental health support and substance use work. Previous to this Hannah gained experience on placement working as a student social worker. 

Qualifications & training include:

BSc (Hons) Social Work, Level 3 National Diploma in Health and Social Care, Equality and Diversity Training, LGBT training, Naloxone administering training, Working with Asylum Seekers, Data Protection, Motivational Interviewing.

Hannah C

Mental Health Worker

Hannah has just over two years previous experience working as a mental health support worker within supported housing.  She has also worked as AWP mental health partnership as a healthcare assistant.  These roles have involved supporting service users with finances, daily living skills, organising activities and generally assisting with the care, treatment and rehabilitation of service users. Additionally, Hannah works as a volunteer facilitator at Changes Bristol, running support groups which follow the 12-step program, for individuals experiencing emotional distress.

Qualifications & training include:

BSc (Hons) Psychology with Criminology and Criminal Justice Studies; MSc Psychological research methods. Naloxone training, Data Protection, Motivational Interviewing.

Tom 

Mental Health Worker

Tom has worked in a supportive role for over 4 years, having previously worked for a service which specialised in personality disorder, challenging behaviour and complex needs. His role at that time involved composing and implementing personalized care plans, risk assessments, promoting living skills and providing one to one support.  He has also previously worked for the Samaritans providing emotional support to individuals undergoing sometimes very serious emotional distress.

Qualifications & training include: 

MSc Philosophy of Mental Disorder, dissertation on psychosis, Samaritans volunteer training, Emotional Support training, Crisis management, Difficult and Aggressive Behaviour, Safeguarding.

Jake

Mental Health Worker

Prior to coming to Keystones Jake previously worked as a learning disabilities and mental health support worker for approximately 18 months.  His role involved delivering person centered support to adults, completing risk assessments, organizing trips and days out, regularly key-working and support with benefits and health appointments. In addition he has also gained experience working with ‘People Against Suffering, Oppression and Poverty’, creating guides and organizing demonstrations for the rights of refuges.

Qualifications & training include:

MA Social and Political Theory, BA International Relations and Political Science, AS Philosophy, Creative Support Induction Workshops, Financial Training, Autism Awareness Training, De-escalation training, First Aid, Mental Health Awareness training, Safeguarding, Naloxone training, Motivational Interviewing.

Andrew

Mental Health Worker

Andrew has previous experience working in a very intensive, high needs hostel environment.  During which he key-worked many service users and his role and his responsibilities included providing one to one sessions, attending appointments, emotional support updating care plans and signposting.  He also has experience facilitating fitness and sports activities and is planning on initiating these activities at Keystones. Andrew is particularly skilled and effective working with individuals experiencing addiction, having previously volunteered for Bristol Drugs Project as well as supporting children whose parents had drug/alcohol addiction.

Qualifications & training include:

Harm reduction training, Communication skills, Cycle of Change for Addiction, Naloxone training, Holistic Therapy, HIV awareness training, ASSIST training, Working with Mental Health, Emotional wellbeing & Resilience training, Mental Health Training (NHS), Managing Aggressive & Challenging Behaviour, First Aid, Safeguarding, Motivational Interviewing.